Closed – Awaiting Awardocds-tedeu-258b2035-221a-4ac4-95a9-cc85b9a767fb

26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services

Atlantic Technological University wishes to appoint a suitably qualified service provider under a Single Party Framework Agreement, to deliver Contact Centre Services to support its online, flexible, and lifelong learning programmes. The objective of the contract is to procure a high-performing, customer-centric contact centre service capable of managing student recruitment enquiries and programme application workflows in an efficient, timely, and professional manner. The service will act as a critical interface be...

Buyer

Atlantic Technological University

Value

€1,160,000

Published

17 Jul 2026

Closes

14 Aug 2026

Procurement details

Source

TED (EU)

Country

Ireland (IE)

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79510000

Telephone-answering services

79342300

Customer services

79500000

Office-support services

72253100

Helpdesk services

72253000

Helpdesk and support services

Lots

Lot LOT-0001 26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services

€1,160,000

Atlantic Technological University wishes to appoint a suitably qualified service provider under a Single Party Framework Agreement, to deliver Contact Centre Services to support its online, flexible, and lifelong learning programmes. The objective of the contract is to procure a high-performing, customer-centric contact centre service capable of managing stu...

Delivery: IE041 · Ireland

TED notice 495675-2026

17 Jul 2026

Tender notice · Web page

Procurement documents

Not provided

Bidding documents

Contains information from TED (Tenders Electronic Daily), © European Union, reused under CC BY 4.0.