Market survey - System for handling customer dialogue in social media.
Ruter would like input from the market on solutions for handling customer dialogue in social media. The aim is to gain better insight into available systems and a good basis for assessing any later procurement. Ruter would particularly like to examine how a system can contribute to efficient customer management, good work flow and better use of customer insights across the organisation.
Buyer
Ruter AS
Value
Not provided
Published
17 Sept 2026
Closes
16 Mar 2027
Procurement details
Source
TED (EU)
Country
Norway (NO)
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72200000
Software programming and consultancy services
72250000
System and support services
72253000
Helpdesk and support services
72000000
IT services: consulting, software development, Internet and support
48219300
Administration software package
48219000
Miscellaneous networking software package
48210000
Networking software package
48517000
IT software package
Lots
Lot PAR-0000 Market survey - System for handling customer dialogue in social media.
Value not provided
Ruter would like input from the market on solutions for handling customer dialogue in social media. The aim is to gain better insight into available systems and a good basis for assessing any later procurement. Ruter would particularly like to examine how a system can contribute to efficient customer management, good work flow and better use of customer insi...
Delivery: NO081 · Norway
Documents
Unlock document linkTED notice 639594-2026
17 Sept 2026
Planned procurement notice · Web page
Procurement documents
Not provided
Bidding documents restricted
Contains information from TED (Tenders Electronic Daily), © European Union, reused under CC BY 4.0.