Contract award - Contact centre system for the Directorate of DigitalIsation.
The Norwegian Digitalisation Agency (Digdir) needs a contact centre system to receive and respond to user enquiries by telephone and chat.
Buyer
Digitaliseringsdirektoratet
Value
NOK 3,529,420
Published
3 Aug 2026
Closes
Not provided
Procurement details
Source
TED (EU)
Country
Norway (NO)
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
32524000
Telecommunications system
48222000
Web server software package
48500000
Communication and multimedia software package
48510000
Communication software package
64200000
Telecommunications services
64215000
IP telephone services
64216000
Electronic message and information services
Lots
Lot LOT-0000 Contract award - Contact centre system for the Directorate of DigitalIsation.
NOK 4,000,000
The Norwegian Digitalisation Agency (Digdir) needs a contact centre system to receive and respond to user enquiries by telephone and chat.
Delivery: NO071 · Norway, NO0A2 · Norway
Documents
Unlock document linkTED notice 535919-2026
3 Aug 2026
Award notice · Web page
Contains information from TED (Tenders Electronic Daily), © European Union, reused under CC BY 4.0.