Awarded Contractocds-r6ebe6-0000828646

IT Service Management Solution

As CBG mature and develop its approach to further leverage its ITSM investment, it needs to have a modern, robust & resilient solution in place that will support it on the journey.

Buyer

City Building (Glasgow) LLP

Value

£93,796

Published

7 Apr 2026

Closes

7 Apr 2026

Procurement details

Source

Public Contracts Scotland

Region

UKM82

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72222300

Information technology services

Lots

Lot 1 IT Service Management Solution

£93,796

As part of City Building Glasgow’s (CBG) 2025 IT Strategy, work has recently started some work to replace its end-of-life IT Service Management System (Serio). As CBG mature and develop its approach to further leverage its ITSM investment, it needs to have a modern, robust & resilient solution in place that will support it on the journey. 28 agent licences a...

Delivery: UKM82

IT Service Management Solution

Not provided

As CBG mature and develop its approach to further leverage its ITSM investment, it needs to have a modern, robust & resilient solution in place that will support it on the journey.

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.