ServiceNow Platform
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integrati...
Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Value
£1,189,684
Published
14 Jan 2026
Closes
14 Jan 2026
Procurement details
Source
Public Contracts Scotland
Region
Scotland
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 ServiceNow Platform
£1,189,684
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Man...
Delivery: Scotland
Documents
Unlock document linkServiceNow Platform
Not provided
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabiliti...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.