SAP 3rd Party Support Service
The council requires the provision of an SAP 3rd Party Support provider (SAP3PSP) to work alongside CGI for the delivery of the overall SAP support requirements. Whilst CGI provide the main support to SAP, the SAP3PSP will provide additional support around covering bug and error reporting, as well as remediation, system configuration, integration and interoperability support, infrastructure support, security hardening, posture and any customisations required. Where CGI is unable to remediate identified issues or de...
Buyer
Glasgow City Council
Value
£829,607
Published
23 Dec 2025
Closes
23 Dec 2025
Procurement details
Source
Public Contracts Scotland
Region
UKM82
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 SAP 3rd Party Support Service
£829,607
Direct Award - G-Cloud 14 Framework Longlist generated 21 service offerings. The evaluation panel carried out a desktop exercise evaluating each supplier’s service offering against scope. Justifications were provided for either shortlisting or excluding suppliers offering based on their alignment with the requirements. This review identified two suppliers wh...
Delivery: UKM82
Documents
Unlock document linkSAP 3rd Party Support Service
Not provided
The council requires the provision of an SAP 3rd Party Support provider (SAP3PSP) to work alongside CGI for the delivery of the overall SAP support requirements. Whilst CGI provide the main support to SAP, the SAP3PSP will provide additiona...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.