Telephony with integrated Contact Centre capabilities
Replacement Telephony system including contact centre capabilities.
Buyer
Cunninghame Housing Association Ltd
Value
£100,000
Published
19 Dec 2025
Closes
20 Jan 2026
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Telephony with integrated Contact Centre capabilities
£100,000
The scope of this tender includes: Replacement of the existing Mitel telephony and contact centre systems. Migration to a fully cloud-based telephony platform. Provision of call recording, call reporting, and basic call centre functionality for all 150 users. Integration with business systems Rubixx Housing Management System & Microsoft). Support for multisi...
Delivery: UKM93
Documents
Unlock document linkTelephony with integrated Contact Centre capabilities
Not provided
Replacement Telephony system including contact centre capabilities.
Contract notice · Web page
Invite to Tender - Requirements
19 Dec 2025
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