HI-BIKE Customer Services
Customer services, including call handing, emailing and social media management for the HI-BIKE public bike share scheme.
Buyer
Highlands and Islands Transport Partnership (HITRANS)
Value
£80,000
Published
21 Nov 2025
Closes
15 Dec 2025
Procurement details
Source
Public Contracts Scotland
Region
Scotland
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
34430000
Bicycles
79340000
Advertising and marketing services
79342300
Customer services
79512000
Call centre
Lots
Lot 1 HI-BIKE Customer Services
Value not provided
HITRANS invites tenders for the provision of Customer Services and Operational Support for the HI-BIKE public bike share scheme. The successful contractor will manage daily customer interactions, system monitoring and light administrative coordination tasks. This will help to ensure efficient, consistency and high-quality service across the HI-BIKE systems i...
Delivery: Highlands and Islands
Documents
Unlock document linkHI-BIKE Customer Services
Not provided
Customer services, including call handing, emailing and social media management for the HI-BIKE public bike share scheme.
Contract notice · Web page
HI-BIKE Customer Services Document
21 Nov 2025
Word document
Contains public sector information licensed under the Open Government Licence v3.0.