How can technology help people overcome barriers to accessing key online services?
Despite the success of programmes such as Connecting Scotland, many individuals still struggle to access essential services because of low digital skills, limited confidence, or a lack of access to devices and connectivity. This Challenge seeks innovative, user-centred solutions that focus on people who may have some access to devices or connectivity but face barriers in using digital services safely and effectively. Proposals should address varied user needs, helping individuals engage with services including fina...
Buyer
Scottish Government
Value
£1,000,000
Published
1 Oct 2025
Closes
29 Oct 2025
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
72600000
Computer support and consultancy services
80000000
Education and training services
80400000
Adult and other education services
30000000
Office and computing machinery, equipment and supplies except furniture and software packages
75000000
Administration, defence and social security services
48740000
Foreign language translation software package
Lots
Lot 1 How can technology help people overcome barriers to accessing key online services?
£1,000,000
About CivTech CivTech’s mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people’s lives better – and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, an...
Delivery: United Kingdom
Documents
Unlock document linkHow can technology help people overcome barriers to accessing key online services?
Not provided
Despite the success of programmes such as Connecting Scotland, many individuals still struggle to access essential services because of low digital skills, limited confidence, or a lack of access to devices and connectivity. This Challenge s...
Contract notice · Web page
CivTech 11 - Accelerator Terms and Conditions Template - Multiple Sponsor Version - Oct 2025
1 Oct 2025
CivTech 11 - Application Form - Oct 2025
1 Oct 2025
Word document
CivTech 11 - Application Scorecard - Oct 2025
1 Oct 2025
CivTech 11 - Exploration Terms and Conditions Template - Multiple Sponsor Version - Oct 2025
1 Oct 2025
CivTech 11 - PCS - Grounds for Mandatory Exclusion relating to Criminal Convictions - Oct 2025
1 Oct 2025
Word document
CivTech 11 - PCS - Instructions for Submitting Proposals - Oct 2025
1 Oct 2025
CivTech 11 - PCS Advert - Challenge 11.9 - Scottish Government, Connecting Scotland - Oct 2025
1 Oct 2025
Word document
Amended document-the exploration Stage duration is two weeks, not three.
6 Oct 2025
Amended document to correct Exploration Stage duration.
6 Oct 2025
CivTech 11 - PCS - Q&A Recording Information - Challenge 11.9 - 15 October 2025
15 Oct 2025
Reinstated the drafting note & admin error to Clause 8.1
15 Oct 2025
Contains public sector information licensed under the Open Government Licence v3.0.