RCH656 - Out of Hours Call Service
River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.
Buyer
River Clyde Homes
Value
£42,912
Published
19 Nov 2025
Closes
3 Oct 2025
Procurement details
Source
Pcs
Region
UKM83
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
79510000
Telephone-answering services
79511000
Telephone operator services
Lots
Lot 1 RCH656 - Out of Hours Call Service
£42,912
River Clyde Homes requires to procure the services of an experienced and competent company to provide an ‘Out of Hours’ telephony service for our tenants. A detailed specification for the service required is provided at Appendix F. This should be read and fully understood before submitting a tender response. The service must be implemented and operational by...
Delivery: UKM83
Documents
Unlock document linkRCH656 - Out of Hours Call Service
Not provided
River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.
Contract notice · Web page
RCH656 - Out of Hours Call Service Invitation to Tender
19 Sept 2025
Word document
RCH656 - Appendix A - Tender Response Document
19 Sept 2025
Word document
RCH656 - Appendix B - Pricing Schedule
19 Sept 2025
Excel spreadsheet
RCH656 - Appendix C - Contract Ts & Cs
19 Sept 2025
Word document
RCH656 - Appendix D - Certification
19 Sept 2025
Word document
RCH556 - Appendix E - Specification
19 Sept 2025
Word document
RCH656 - Appendix F - Data Protection Checklist
19 Sept 2025
Word document
RCH656 - Out of Hours Call Service
Not provided
River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.