NP610625 National Vaccination Programme
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 202...
Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Value
£14,550
Published
27 Aug 2025
Closes
27 Aug 2025
Procurement details
Source
Pcs
Region
Scotland
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 NP610625 National Vaccination Programme
£14,550
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support ann...
Delivery: Scotland
Documents
Unlock document linkNP610625 National Vaccination Programme
Not provided
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.