Open Tenderocds-r6ebe6-0000807450

RCH656 - Out of Hours Call Service

River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.

Buyer

River Clyde Homes

Value

Not provided

Published

15 Aug 2025

Closes

1 Sept 2025

Procurement details

Source

Pcs

Region

UKM83

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79512000

Call centre

79510000

Telephone-answering services

79511000

Telephone operator services

Lots

Lot 1 RCH656 - Out of Hours Call Service

Value not provided

River Clyde Homes requires to procure the services of an experienced and competent company to provide an ‘Out of Hours’ telephony service for our tenants. A detailed specification for the service required is provided at Appendix F. This should be read and fully understood before submitting a tender response. The service must be implemented and operational by...

Delivery: UKM83

RCH656 - Out of Hours Call Service

Not provided

River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.

Contract notice · Web page

RCH656 - Out of Hours Call Service Invitation to Tender

15 Aug 2025

Word document

RCH656 - Appendix A - Tender Response Document

15 Aug 2025

Word document

RCH656 - Appendix B - Pricing Schedule

15 Aug 2025

Excel spreadsheet

RCH656 - Appendix C - Contract Ts & Cs

15 Aug 2025

Word document

RCH656 - Appendix D - Certification

15 Aug 2025

Word document

RCH656 - Appendix E - Specification

15 Aug 2025

Word document

RCH656 - Appendix F - Data Protection Checklist

15 Aug 2025

Word document

Contains public sector information licensed under the Open Government Licence v3.0.