IT Service Management System
This Market Engagement Questionnaire is being made publicly available to any organisations interested in the provision of an IT Service Management System (ITSM) for South Lanarkshire Council (the Council). This exercise is intended to provide potential bidders with the opportunity to view and comment on the Council’s requirements if they wish to do so. This builds on a commitment to engage with the market, by sharing information and seeking input from the market to enable us to develop the final Invitation to Tende...
Buyer
South Lanarkshire Council
Value
£390,000
Published
5 Aug 2025
Closes
5 Aug 2025
Procurement details
Source
Pcs
Region
UKM95
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
48612000
Database-management system
Lots
Lot 1 IT Service Management System
Value not provided
South Lanarkshire Council has been using the same IT Service Management System for several years. This system is currently hosted internally on Microsoft Windows Servers and is utilised by IT Service staff, support teams within the organisation, and external IT contractors who provide services to the Council. It supports workflow, problem and incident manage...
Delivery: UKM95
Documents
Unlock document linkPlease complete and return by 12 noon on 26 August 2025.
5 Aug 2025
Word document
IT Service Management System
Not provided
This Market Engagement Questionnaire is being made publicly available to any organisations interested in the provision of an IT Service Management System (ITSM) for South Lanarkshire Council (the Council). This exercise is intended to provi...
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.