Commercial Ticketing and Retail Systems
Provision of commercial ticketing and retail systems
Buyer
Historic Environment Scotland
Value
£3,500,000
Published
21 May 2025
Closes
4 Jul 2025
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
Lots
Lot 1 Ticketing System
£1,900,000
Historic Environment Scotland (HES) has a requirement for a modern, functionally rich and adaptable ticketing system to take our visitor business to the next level. HES has a varied estate of sites, each with their own slightly different requirements; some are predominantly pre-booked, while many rely on walk-up ticketing. HES also sells afternoon teas, even...
Delivery: UKM75
Lot 2 Retail System
£1,600,000
HES requires a mainstream mid-market retail management system with functionality to cover planning, buying, merchandising, warehousing, reporting and full omni-channel management as we continue to develop our online offer and experience for the retail customer. The following headline areas are within the scope of this retail system tender: - All Retail Buyin...
Delivery: UKM75
Documents
Unlock document linkCommercial Ticketing and Retail Systems
Not provided
Provision of commercial ticketing and retail systems
Contract notice · Web page
PQQ Instructions for Tenderers
21 May 2025
Word document
HES Commercial Systems PQQ LOT 1 Ticketing
21 May 2025
Word document
HES Commercial Systems PQQ LOT 2 Retail
21 May 2025
Word document
2025 HES Conditions of Contract - SERVICES (May 2025)
21 May 2025
HES Special Terms - SERVICES - Ticketing & Retail
21 May 2025
HES Responses to Questions Submitted on 10.06.2025
13 Jun 2025
Word document
HES Responses to Questions Submitted on 16.06.2025
24 Jun 2025
Excel spreadsheet
Engagement Day Q and A
10 Apr 2025
Excel spreadsheet
Engagement Day Presentation Slides
10 Apr 2025
HES Commercial Ticketing and Retail Systems
5 Mar 2025
Commercial Ticketing and Retail Systems
Not provided
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.