Awarded Contractocds-r6ebe6-0000785080

The Provision of Debt Management and Sheriff Officer Services

Glasgow City Council invites suitably qualified and experienced suppliers to submit bids for the provision of Debt Management and Sheriff Officer Services. The contract has been allocated into 7 separate lots : Lot 1 – Council Tax (First Placement) Lot 2 – Council Tax (Second Placement) Lot 3 - Non Domestic Rates (NDR) Lot 4 – Sundry Debt Lot 5 - Fixed Penalties Lot 6 – Housing Benefit Overpayments Lot 7 – Sheriff Officers (not connected to Lots 1 - 6)

Buyer

Glasgow City Council

Value

£5,000,000

Published

6 Dec 2024

Closes

14 Jan 2025

Procurement details

Source

Pcs

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79940000

Collection agency services

Lots

Lot 1 Council Tax (First Placement)

Value not provided

The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid council tax. The supplier of Lot 1 will receive the majority of council tax cases; however it is anticipated that the prospects of successful collection will be high. The caseload will mainly consist of the following: - customers who have a history of pay...

Delivery: UKM82

Lot 2 Council Tax (Second Placement)

Value not provided

The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate council tax collection from customers with a history of non-payment. The supplier will assist the council in the collection of council tax by taking a holistic and innovative approach to investigation, confirming liability and reco...

Delivery: UKM82

Lot 3 Non-Domestic Rates

Value not provided

The council seeks the services of a Debt Management Partner and Sheriff Officer to assist the council in the collection of Non-Domestic Rates, Business Improvement Districts (BIDS), Civil penalties and the Visitor Levy. They will take a holistic and innovative approach to investigation, confirmation of liability, recovery and collection. The Lot 3 supplier w...

Delivery: UKM82

Lot 4 Sundry Debt

Value not provided

The council seeks the services of a Debt Management Partner for collection of unpaid Accounts Receivable or Sundry Debts. The council and its Affiliated Bodies provide a wide range of services that are subject to invoice and collection processes. The successful supplier will assist the council in the collection of unpaid invoices issued by council department...

Delivery: UKM82

Lot 5 Fixed Penalties

Value not provided

The council seeks the services of a Debt Management Partner and Sheriff Officer that has the ability to investigate and initiate collection from debtors who have failed to make full payment of a Penalty Charge Notice and/or Bus Lane Charge Notice. The successful supplier will also provide collection and enforcement services to any similar new scheme where a...

Delivery: UKM82

Lot 7 Sheriff Officers (not connected to Lots 1 - 6)

Value not provided

The council seeks to appoint a supplier to provide Sheriff Officer services to a framework for the execution of general citation and diligence services for the council not connected to Lots 1-6. The successful supplier will commit sufficient resources to the work allocated in order to meet the service level requirements of this contract.

Delivery: UKM82

Lot 6 Housing Benefit Overpayments

Value not provided

The council seeks the services of a Debt Management Partner and Sheriff Officer for collection of unpaid Housing Benefit Overpayments (HBOP). The council administers and pays Housing Benefit (HB) to public and private sector tenants and landlords on behalf of the Department for Work and Pensions.

Delivery: UKM82

The Provision of Debt Management and Sheriff Officer Services

Not provided

Glasgow City Council invites suitably qualified and experienced suppliers to submit bids for the provision of Debt Management and Sheriff Officer Services. The contract has been allocated into 7 separate lots : Lot 1 – Council Tax (First Pl...

Contract notice · Web page

The Provision of Debt Management and Sheriff Officer Services

Not provided

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.