Customer Satisfaction Surveys
DPHA are committed to creating open and accessible services. The Housing (Scotland) Act 2001 includes provisions giving rights to tenants in relation to tenant participation and consultation. In addition we would like to know if we are accomplishing the standards and outcomes that all social landlords should aim to achieve when performing housing activities as set out in the Scottish Social Housing Charter.
Buyer
Dalmuir Park Housing Association
Value
£10,000
Published
5 Dec 2024
Closes
12 Feb 2025
Procurement details
Source
Pcs
Region
UKM8
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79342311
Customer satisfaction survey
Lots
Lot 1 Customer Satisfaction Surveys
£10,000
DPHA are committed to creating open and accessible services. We currently have 670 tenants and require quartlery satisfaction returns on the key outcomes as set out in the Scottish Social Housing Charter for 10% of our tenants each quarter (for the 3 years of duration of contract). In addition the Housing (Scotland) Act 2001 includes provisions giving rights...
Delivery: UKM81
Documents
Unlock document linkCustomer Satisfaction Surveys
Not provided
DPHA are committed to creating open and accessible services. The Housing (Scotland) Act 2001 includes provisions giving rights to tenants in relation to tenant participation and consultation. In addition we would like to know if we are acco...
Contract notice · Web page
Invite to tender & all information
5 Dec 2024
Word document
Contains public sector information licensed under the Open Government Licence v3.0.