Replacement Telephony system including contact centre functionality.
Replacement Telephony system including contact centre functionality.
Buyer
Partick Housing Association Limited
Value
£60,000
Published
11 Oct 2024
Closes
11 Nov 2024
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Replacement Telephony system including contact centre functionality.
£60,000
Partick Housing Association is seeking proposals for a hosted telephony system to support the organisation of 50 users, which includes 45 staff members and additional phone points in meeting rooms. The contract term will be 3 + 2 years. The primary improvement we are looking for over our existing setup is robust call reporting and analytics. This will help u...
Delivery: UKM82
Documents
Unlock document linkReplacement Telephony system including contact centre functionality.
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Replacement Telephony system including contact centre functionality.
Contract notice · Web page
ITT - Replacement Telephony system including contact centre functionality.
11 Oct 2024
Contains public sector information licensed under the Open Government Licence v3.0.