Open Tenderocds-r6ebe6-0000762886

Technology Enabled Care Call Handling Service

River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes:

Buyer

River Clyde Homes

Value

Not provided

Published

18 Apr 2024

Closes

2 May 2024

Procurement details

Source

Pcs

Region

UKM83

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79711000

Alarm-monitoring services

79510000

Telephone-answering services

79512000

Call centre

32543000

Telephone switchboards

Lots

Lot 1 Technology Enabled Care Call Handling Service

Value not provided

River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes. A detailed specification for the service required is provided at Appendix E. This should be read and fully understood before submitting a ten...

Delivery: UKM83

Technology Enabled Care Call Handling Service

Not provided

River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes:

Contract notice · Web page

RCH614 - TEC Call Handling Service Invitation to Tender

18 Apr 2024

Word document

RCH614 - Appendix A - Tender Response Document

18 Apr 2024

Word document

RCH614 - Appendix B - Pricing Schedule

18 Apr 2024

Excel spreadsheet

RCH614 - Appendix C - Contract Ts and Cs

18 Apr 2024

Word document

RCH614 - Appendix D - Certification

18 Apr 2024

Word document

RCH614 - Appendix E - Specification

18 Apr 2024

Word document

RCH614 - Appendix F - Data Protection Checklist

18 Apr 2024

Word document

Breakdown of call types

29 Apr 2024

Word document

Contains public sector information licensed under the Open Government Licence v3.0.