NHS 24 Contact Centre Customer Relationship Management System PIN
NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM). This soft market test is being conducted to determine what solutions may be available, determine the scope of any future procurement to enable the delivery of a suitable replacement for NHS 24’s current CRM solution and to ascertain indicative costs. The information to be provided will help us better understand the current and developing mar...
Buyer
NHS 24
Value
Not provided
Published
8 Sept 2023
Closes
8 Sept 2023
Procurement details
Source
Pcs
Region
Scotland
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
48000000
Software package and information systems
Lots
Lot 1 NHS 24 Contact Centre Customer Relationship Management System PIN
Value not provided
NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM). This soft market test is being conducted to determine what solutions may be available, determine the scope of any future procurement to enable the delivery of a suitable replacement f...
Delivery: Scotland
Documents
Unlock document linkPIN CC+CRM
8 Sept 2023
Word document
PIN answers
28 Sept 2023
Answers to multiple question above
2 Oct 2023
NHS 24 Contact Centre Customer Relationship Management System PIN
Not provided
NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM). This soft market test is being conducted to determine what solu...
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.