Awarded Contractocds-r6ebe6-0000705673

Award of Fixed Line Telephony

Replace current ISDN30 connections with SIP and replace Avaya MES with Avaya Aura / Avaya IP Office / Cloud telephony solution.Bidder to provide a telephony managed service to install feature packs and upgrades as required.1163 extensions, 29 Contact Centre Agents with call recording. Solution must assure PCI / DSS compliance.Supplier to manage full transfer from old to new service with no downtime.All to complete before end Dec 2022.

Buyer

Clackmannanshire Council

Value

£707,966

Published

9 Jan 2023

Closes

9 Jan 2023

Procurement details

Source

Pcs

Region

UKM72

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

No CPV codes are available for this public record.

Lots

Lot default Award of Fixed Line Telephony

£707,966

Replace current ISDN30 connections with SIP and replace Avaya MES with Avaya Aura / Avaya IP Office / Cloud telephony solution.Bidder to provide a telephony managed service to install feature packs and upgrades as required.1163 extensions, 29 Contact Centre Agents with call recording. Solution must assure PCI / DSS compliance.Supplier to manage full transfer...

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.