Out of Hours Emergency Telephony Service
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently these services are delivered in a variety of ways, both internal and external. It is felt that the Council could provide a consistent, value for money option through the award of an external contract to deliver these services.
Buyer
Aberdeenshire Council
Value
£395,000
Published
11 Aug 2022
Closes
12 Sept 2022
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79510000
Telephone-answering services
79511000
Telephone operator services
Lots
Lot 1 Social Care / Social Work and Homelessness Telephony Service
Value not provided
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Aberdeenshire citizens requiring access to emergency Social Care/Social Work or Homelessness services, must be able to request th...
Delivery: Aberdeen City and Aberdeenshire
Lot 2 Housing Repairs and Dangerous Buildings Telephony Service
Value not provided
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Aberdeenshire Citizens requiring access to emergency Housing Repairs services, or the ability to report dangerous buildings, must...
Delivery: Aberdeen City and Aberdeenshire
Documents
Unlock document linkOut of Hours Emergency Telephony Service
Not provided
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently...
Contract notice · Web page
Invitation to tender
11 Aug 2022
Word document
Appendix 1 - Statement of Requirements
11 Aug 2022
Word document
Appendix 2 - Pricing Schedule
11 Aug 2022
Word document
Appendix 3 - Declaration
11 Aug 2022
Word document
Appendix 4 - Terms and Conditions of Contract
11 Aug 2022
Appendix 5 - Award Questionnaire
11 Aug 2022
Word document
Appendix 6 - Business Continuity - Key Supplier Assessment
11 Aug 2022
Word document
SPD
11 Aug 2022
Word document
Out of Hours Emergency Telephony Service
Not provided
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.