Netcall Telephony System Annual Support & Maintenance 2022-24
The Netcall Support & Maintenance contract is due to end 19/06/2022 and we require a new contract to be awarded through NTP for a total of 2 years (1+1) to continue the support of this system. Netcall, is the corporate ACD telephony system used by all services to provide an effective and flexible solution to deal with customer demand. It offers the option of customer contact through telephone calls, e-mail and web chat, as well as supporting home working.
Buyer
North Lanarkshire Council
Value
£157,604
Published
16 Jun 2022
Closes
16 Jun 2022
Procurement details
Source
Pcs
Region
UKM84
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64200000
Telecommunications services
Lots
Lot 1 Netcall Telephony System Annual Support & Maintenance 2022-24
£157,604
The Netcall Support & Maintenance contract is due to end 19/06/2022 and we require a new contract to be awarded through NTP for a total of 2 years (1+1) to continue the support of this system. Netcall, is the corporate ACD telephony system used by all services to provide an effective and flexible solution to deal with customer demand. It offers the option of...
Delivery: UKM84
Documents
Unlock document linkNetcall Telephony System Annual Support & Maintenance 2022-24
Not provided
The Netcall Support & Maintenance contract is due to end 19/06/2022 and we require a new contract to be awarded through NTP for a total of 2 years (1+1) to continue the support of this system. Netcall, is the corporate ACD telephony system...
Award notice · Web page
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