Awarded Contractocds-r6ebe6-0000693016

Market Research – Customer Survey

RBGE has a requirement for a supplier to undertake customers survey on an annual basis. The purpose of the these surveys are to To monitor and evaluate visitor satisfaction levels of customers at our gardens – Edinburgh, Dawyck, Benmore and Logan - in order to identify any issues arising which may need to be addressed. Satisfaction levels should be recorded for the gardens as well as other facilities such as restaurants, shops, galleries.

Buyer

Royal Botanic Garden Edinburgh

Value

£25,000

Published

4 Jul 2022

Closes

25 May 2022

Procurement details

Source

Pcs

Region

Scotland

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79310000

Market research services

Lots

Lot 1 Market Research – Customer Survey

Value not provided

Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth. RBGE has a requirement for a supplier to undertake customers survey on an annual basis. The purpose of the these surveys are to To monitor and evaluate...

Delivery: UKM91, UKM75, Lochaber, Skye & Lochalsh, Arran & Cumbrae and Argyll & Bute, UKM92

Market Research – Customer Survey

Not provided

RBGE has a requirement for a supplier to undertake customers survey on an annual basis. The purpose of the these surveys are to To monitor and evaluate visitor satisfaction levels of customers at our gardens – Edinburgh, Dawyck, Benmore and...

Contract notice · Web page

RBGE 2022 006 Market Research Customer Survey Final ITT

11 May 2022

Word document

RBGE 2022 006 Market Research - Customer Survey Price File

11 May 2022

Excel spreadsheet

Q&A Where Multi question in one section has been asked.

23 May 2022

Word document

Market Research – Customer Survey

Not provided

RBGE has a requirement for a supplier to undertake customers survey on an annual basis. The purpose of the these surveys are to To monitor and evaluate visitor satisfaction levels of customers at our gardens – Edinburgh, Dawyck, Benmore and...

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.