Unified Communications and Contact Platform
Provision of a Unified Communications and Contact Platform to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland.
Buyer
Scottish Police Authority
Value
£21,945,566
Published
17 Jan 2022
Closes
17 Jan 2022
Procurement details
Source
Pcs
Region
UKM82
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
32524000
Telecommunications system
32522000
Telecommunications equipment
Lots
Lot 1 Unified Communications and Contact Platform
£21,945,566
Provision of a Unified Communications and Contact Platform (UCCP) to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland. This contract includes all goods and services needed to deliver the UCCP solution including all necessary Software & Licensing, Hardware, Hosting, Profe...
Delivery: Scotland
Documents
Unlock document linkUnified Communications and Contact Platform
Not provided
Provision of a Unified Communications and Contact Platform to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland.
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.