Client Interaction Portal
A new benefit – SCA (Scottish Carer’s Assistance) – is to be delivered by Social Security Scotland. A key requirement of SCA is the delivery of an online-channel for client benefit applications and associated processes. This channel may also be used for other planned or future benefits which require a digital application channel. The online channel solution will require system selection and 3rd party development. The the attached documentation contains high-level requirements for both online-channels. The request i...
Buyer
Scottish Government
Value
Not provided
Published
15 Dec 2021
Closes
15 Dec 2021
Procurement details
Source
Pcs
Region
UKM82
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72200000
Software programming and consultancy services
72212100
Industry specific software development services
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Client Interaction Portal
Value not provided
The proposed procurement seeks information from the market on the delivery of a client interaction portal for a new benefit. Responses to this request will be used to support our delivery strategy. All information provided will be used for analysis and research purposes only. Respondents to this Request for Information (RFI) are asked to provide; feedback on...
Delivery: Scotland
Documents
Unlock document linkClient Interaction Portal - RFI
15 Dec 2021
Word document
Client Interaction - response to submitted questions
10 Jan 2022
Excel spreadsheet
Update to Supplier questions and Answers - January 2022
14 Jan 2022
Excel spreadsheet
Client Interaction Portal
Not provided
A new benefit – SCA (Scottish Carer’s Assistance) – is to be delivered by Social Security Scotland. A key requirement of SCA is the delivery of an online-channel for client benefit applications and associated processes. This channel may als...
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.