New Case Management System for Debt/Welfare Rights Advice Service
Background to the procurement New Case Management System for Debt/Welfare Rights Advice Service Money Matters Advice Service is the principal provider of debt and welfare rights advice to residents across the South Lanarkshire area. They face an urgent need to modernise their case management system to improve their customers’ journey, cope with increasing demand for advice services and allow advisers to progress a case efficiently. A new or upgraded system will allow all data required for the entire case to be mana...
Buyer
South Lanarkshire Council
Value
£45,000
Published
10 Mar 2021
Closes
10 Mar 2021
Procurement details
Source
Pcs
Region
UKM95
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212781
System management software development services
72212780
System, storage and content management software development services
Lots
Lot 1 New Case Management System for Debt/Welfare Rights Advice Service
Value not provided
South Lanarkshire Council are looking at market engagement with the view to appoint a suitable provider for a new Case Management System for Debt/Welfare Rights Advice Service. Providers are expected to complete the attached questionnaire to assess suitability.
Delivery: UKM95
Documents
Unlock document linkPIN Questionnaire
10 Mar 2021
Word document
Q&A Bulletin
12 Mar 2021
Word document
Q&A Bulletin 2
12 Mar 2021
Word document
New Case Management System for Debt/Welfare Rights Advice Service
Not provided
Background to the procurement New Case Management System for Debt/Welfare Rights Advice Service Money Matters Advice Service is the principal provider of debt and welfare rights advice to residents across the South Lanarkshire area. They fa...
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.