NSSCOVID-19 -247 Additional Test & Protect Call Centre Capacity
This contract award forms part of an interim service solution that safeguards the existing high standard of service at Scotland’s National Contact Tracing Centre while freeing NHS colleagues to return to vital front-line services. This award will further enhance resilience, support maximum value for NHS Scotland and will enable the National Contact Tracing Centre to swiftly scale resource up or down to support Scotland’s Test and Protect programme.
Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Value
£10,200,000
Published
23 Nov 2020
Closes
23 Nov 2020
Procurement details
Source
Pcs
Region
Scotland
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot 1 NSSCOVID-19 -247 Additional Test & Protect Call Centre Capacity
£10,200,000
The figure stated in II.1.7 covers the initial two month contract period and the full extension period if required up to 31st March 2021. This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been app...
Delivery: Scotland
Documents
Unlock document linkNSSCOVID-19 -247 Additional Test & Protect Call Centre Capacity
Not provided
This contract award forms part of an interim service solution that safeguards the existing high standard of service at Scotland’s National Contact Tracing Centre while freeing NHS colleagues to return to vital front-line services. This awar...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.