Housing Management System
West Lothian Council have a requirement to tender for an IT management system covering daily operations within the Housing, Customer and Building Service areas. As our service recovers and renews following Covid 19, we are seeking to ensure we operate digitally, in communities and efficiently. We wish to deliver resolutions and services at point of need, and be able to deliver entire customer journeys, end to end. We want a system agile enough to deliver self service, automation and to be agnostic of device or meth...
Buyer
West Lothian Council
Value
£800,000
Published
3 Dec 2020
Closes
3 Dec 2020
Procurement details
Source
Pcs
Region
UKM78
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222200
Information systems or technology planning services
72222000
Information systems or technology strategic review and planning services
72222100
Information systems or technology strategic review services
72223000
Information technology requirements review services
72267100
Maintenance of information technology software
Lots
Lot 1 Housing Management System
Value not provided
The council's present IT Management system covers daily operations within the Housing, Customer and Building Service areas. The system is central to all users (both West Lothian Council and external partner housing associations) across a wide geographic base and makes use of mobile solutions for field based staff and remote working and be device responsive....
Delivery: UKM78
Documents
Unlock document linkThe document attached details further information available at this time.
9 Dec 2020
Word document
Housing Management System
Not provided
West Lothian Council have a requirement to tender for an IT management system covering daily operations within the Housing, Customer and Building Service areas. As our service recovers and renews following Covid 19, we are seeking to ensure...
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.