Student Recruitment and Admissions Enquiry System

The University of Edinburgh is seeking a supplier to implement an Enquiry Management solution to support our Student Recruitment & Admissions processes as well as providing an improved service for staff and prospective students. The tool will replace existing ad-hoc student enquiry tracking currently done in outlook and local databases, managed by multiple service areas/teams across the University. The solution will be managed by a specialist enquiry handling service (newly created team) and utilised by key users a...