01766 Development of IT Service Desk System
SPS requires development of their existing IT service desk system to enhance user experience.
Buyer
Scottish Prison Service
Value
£90,000
Published
4 Nov 2020
Closes
17 Feb 2020
Procurement details
Source
Pcs
Region
UKM75
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 01766 Development of IT Service Desk System
£71,950
The Purchaser currently utilises Microsoft System Center - Service Manager (SCSM) and requires a Supplier to install software to improve the performance of the platform to increase automation, functionality and efficiency of the SPS IT service management. The Supplier shall also provide support and maintenance for their product including a helpdesk facility...
Delivery: UKM75
Documents
Unlock document link01766 Development of IT Service Desk System
Not provided
SPS requires development of their existing IT service desk system to enhance user experience.
Contract notice · Web page
01766 Development of IT Service Desk System
Not provided
SPS requires development of their existing IT service desk system to enhance user experience.
Award notice · Web page
01766 Development of IT Service Desk System
Not provided
SPS requires development of their existing IT service desk system to enhance user experience.
Planned procurement notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.