Awarded Contractocds-r6ebe6-0000592575

Telephony Maintenance Support

The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our current maintenance support contract expires in September 2019 and is likely to be extended for around 6 months to allow completion of this procurement exercise a...

Buyer

Scottish Ambulance Service

Value

Not provided

Published

29 Jul 2019

Closes

9 Sept 2019

Procurement details

Source

Pcs

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

32522000

Telecommunications equipment

Lots

Lot 1 Telephony Maintenance Support

Value not provided

The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our cu...

Delivery: United Kingdom

Telephony Maintenance Support

Not provided

The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will incl...

Contract notice · Web page

Telephony Maintenance Support

Not provided

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.