Open Tenderocds-r6ebe6-0000516977

HR Payroll CRM and ICT Helpdesk Single Platform

The council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR & Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategic opportunity. Recently the Council has implemented the Financial Management System Integra. This is...

Buyer

North Ayrshire Council

Value

£2,000,000

Published

8 Mar 2018

Closes

6 Apr 2018

Procurement details

Source

Pcs

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72268000

Software supply services

Lots

Lot 1 HR Payroll CRM and ICT Helpdesk Single Platform

Value not provided

The council need to replace the following systems: CRM, IT Service Desk and possibly HR & Payroll. As the technology exists to have these systems within a single environment which, in line with the Digital Strategy, would allow a single view of the customer as well as efficiencies in terms of integration and double entry. The Council views this as a strategi...

Delivery: UKM93

HR Payroll CRM and ICT Helpdesk Single Platform

Not provided

The council are anticipating that in the coming 2 years there will be a need to replace the following systems: CRM, IT Service Desk and possibly HR & Payroll. As the technology exists to have these systems within a single environment which,...

Contract notice · Web page

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