Telephony & Contact Centre Solution
The provision of a Contact Centre Solution, PCI DSS Call Recording system, Wallboard and Call Reporting solution that is fully integrated with ACHA's on-premise installation of Skype for Business 2015.
Buyer
Argyll Community Housing Association Limited
Value
Not provided
Published
28 Nov 2016
Closes
17 Jan 2017
Procurement details
Source
Pcs
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
32524000
Telecommunications system
Lots
Lot 1 Telephony & Contact Centre Solution
Value not provided
The provision of a contact centre solution, PCI DSS Call recording solution, Call Reporting, and Wallboard solution that is fully integrated with an on-premise installation of Skype for Business 2015.. Financial viability will be assessed using a credit check, a score of average or higher will be classed as a pass anything below is a fail. The following insu...
Delivery: Highlands and Islands
Documents
Unlock document linkTelephony & Contact Centre Solution
Not provided
The provision of a Contact Centre Solution, PCI DSS Call Recording system, Wallboard and Call Reporting solution that is fully integrated with ACHA's on-premise installation of Skype for Business 2015.
Contract notice · Web page
Contact Centre Specification of Requirements
30 Nov 2016
Word document
ESPD Document
30 Nov 2016
Word document
High Level Design for Skype for Business Install
13 Jan 2017
Word document
Contains public sector information licensed under the Open Government Licence v3.0.