Awarded Contractocds-kuma6s-146164

Replacement Contact Centre Solution

This service contract provides the planning, provision and support of a Replacement Contact Centre platform to utilise Welsh Government's Microsoft Teams environment to replace its legacy contact centre platform.

Buyer

Llywodraeth Cymru / Welsh Government

Value

£720,000

Published

21 Nov 2024

Closes

21 Nov 2024

Procurement details

Source

Sell2Wales

Region

Cardiff and Vale of Glamorgan

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

No CPV codes are available for this public record.

Lots

Lot default Replacement Contact Centre Solution

£720,000

This service contract provides the planning, provision and support of a Replacement Contact Centre platform to utilise Welsh Government's Microsoft Teams environment to replace its legacy contact centre platform.

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.