Telecare Alarm Service Business Continuity Support Including Call Handling Provision
Caerphilly County Borough Council (the Council) are seeking tender submissions from alarm monitoring receiving centers (ARCs) with a SaaS based digital UMO platform for the delivery of an alarm monitoring service if a service disruption prevents the council’s in-house ARC team from being able to answer calls.Caerphilly Careline is in the process of transitioning to a UMO platform and will require this Business Continuity support to be in place when the service goes liveCaerphilly Careline supports its own direct cl...
Buyer
Caerphilly County Borough Council
Value
Not provided
Published
21 Nov 2023
Closes
11 Dec 2023
Procurement details
Source
Sell2Wales
Region
Gwent Valleys
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
No CPV codes are available for this public record.
Lots
Lot default Telecare Alarm Service Business Continuity Support Including Call Handling Provision
Value not provided
Caerphilly County Borough Council (the Council) are seeking tender submissions from alarm monitoring receiving centers (ARCs) with a SaaS based digital UMO platform for the delivery of an alarm monitoring service if a service disruption prevents the council’s in-house ARC team from being able to answer calls.Caerphilly Careline is in the process of transitio...
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