Awarded Contractocds-kuma6s-135100

Invitation to Tender for Case Management Solution (CMS)

Name: Invitation to Tender for Case Management Solution (CMS)
Creator: Public Services Ombudsman for Wales
Published: 2024-06-18T00:00:00.000Z

The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS.

Buyer

Public Services Ombudsman for Wales

Value

£320,000

Published

18 Jun 2024

Closes

20 Oct 2023

Procurement details

Source

Sell2Wales

Region

United Kingdom

Procurement method

Open

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot 1 Invitation to Tender for Case Management Solution (CMS)

£480,000

The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. It is expected that the CMS will be cloud-hosted, that the helpdesk support, system monitoring and maintenance work will generally be undertaken remotely and that the provider will use their own fac...

Delivery: United Kingdom

Documents

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Invitation to Tender for Case Management Solution (CMS)

Not provided