Oracle Fusion Support
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 for Oracle Fusion including patch management and testing, enhancement changes and fault fixes. This support is delivered primarily remotely. The internal Oracle Support team will be responsible for Level 1 support to the user communities. Providing a single point of contact for th...
Buyer
City & County of Swansea
Value
£3,000,000
Published
9 Nov 2023
Closes
11 Aug 2023
Procurement details
Source
Sell2Wales
Region
Swansea
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72261000
Software support services
72253000
Helpdesk and support services
72250000
System and support services
72212781
System management software development services
Lots
Lot 1 Oracle Fusion Support
£3,000,000
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 for Oracle Fusion including patch management and testing, enhancement changes and fault fixes. The internal Oracle Suppor...
Delivery: Swansea
Documents
Unlock document linkOracle Fusion Support
Not provided
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 f...
Contract notice · Web page
Oracle Fusion Support
Not provided
Swansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 f...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.