IT Support Services

The Commissioner wishes to appoint a supplier to deliver IT Support Services in accordance with the Background set out in section 3 and Requirements as set out in section 4 of the attached specification.Broadly, the contribution and responsibility of the supplier under this contract is to:-Support the IT Officer at their request .e.g. where the IT Officer has not been able to resolve level 0, 1, 2 issues;-Provide IT support for issues at level 3 and 4;-Assist the organisation by maintaining all IT services of the o...