Closed Tenderocds-kuma6s-122166

Melin Homes - Out-of-Hours Contact Centre Support 2022

Melin Homes wishes to enter a contract to offer a single source solution to meet all our Out of our customer service needs.We require an out of hours call monitoring service that would operate on our behalf between the hours of 17:00pm and 08:00am Monday to Friday and 24/7 Saturday’s, Sunday’s, and Bank Holidays. in addition to this we would also require cover for any training days and corporate events (dates would be provided in advance).We would require information to be taken over the phone from our tenants and...

Buyer

Melin Homes Limited

Value

Not provided

Published

15 Jun 2022

Closes

6 Jul 2022

Procurement details

Source

Sell2Wales

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

No CPV codes are available for this public record.

Lots

Lot default Melin Homes - Out-of-Hours Contact Centre Support 2022

Value not provided

Melin Homes wishes to enter a contract to offer a single source solution to meet all our Out of our customer service needs.We require an out of hours call monitoring service that would operate on our behalf between the hours of 17:00pm and 08:00am Monday to Friday and 24/7 Saturday’s, Sunday’s, and Bank Holidays. in addition to this we would also require cov...

Invitation to tender for the Out-Of-Hours Contract. Please read and complete required documents.

15 Jun 2022

Word document

Out-Of-Hours quality Question, please complete and submit required documents

15 Jun 2022

Word document

Contains public sector information licensed under the Open Government Licence v3.0.