Testing of materials and respondent recruitment process for the National Survey for Wales

The overall aim of this contract is to provide evidence-based recommendations to improve the process for recruiting respondents to the telephone and online elements of the National Survey for Wales.We would like to understand whether advance materials and the process for providing phone numbers:• are clear and understandable to all participants;• help to maximise positive feeling about the survey and minimise negative feedback; and• help to maximise response rates across all groups (i.e. minimise bias)For the onlin...