Contact Management Solution
Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle o...
Buyer
Police and Crime Commissioner for Dyfed Powys
Value
£3,580,851
Published
28 Apr 2022
Closes
28 Apr 2022
Procurement details
Source
Sell2Wales
Region
South West Wales
Procurement method
Selective
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
35711000
Command, control, communication systems
72212333
Contact management software development services
32412000
Communications network
32573000
Communications control system
35712000
Tactical command, control and communication systems
Lots
Lot 1 Contact Management Solution
£3,580,851
Competitive procedure with Negotiation
Delivery: West Wales and The Valleys, Powys
Documents
Unlock document linkContact Management Solution
Not provided
Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of an...
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.