AGREEMENT FOR DIGITAL SERVICES

Provide ongoing website maintenance, technical support and hosting management through an agreed Service Level Agreement (SLA), ensuring the website remains secure, resilient and available. • Manage routine maintenance, including software updates, bug fixes, performance optimisation, DNS management and agreed development works. • Work collaboratively with the incumbent supplier, where required, to ensure an effective and well-managed transition, including the transfer of source code, documentation, and technical kno...