Debt Collection Service

The supplier will be required to deliver a comprehensive aged debt recovery service including, but not limited to: • Initial review and assessment of all referred debt cases to determine recoverability, legal viability, proportionality of action, and potential barriers to recovery. This should include Identification of non-viable, uneconomic, or otherwise unrecoverable debts through an agreed process, where cases can be closed or returned to the Council without incurring full litigation or recovery fees. • Recovery...