Accessibility Insight Package
Accessibility Insight Package (AIP) is a strategic research programme that brings together insight from multiple sources to improve Transport for London's understanding of disabled customers' experiences. The programme provides evidence to monitor accessibility performance, identify emerging trends and issues, evaluate new initiatives, and support continuous improvement across the customer journey. It ensures the views of disabled customers inform decision-making by providing actionable insight, measuring perceptio...
Buyer
Transport for London
Value
£878,562
Published
10 Nov 2026
Closes
Not provided
Procurement details
Source
Find a Tender
Region
North East (England)
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
73110000
Research services
Lots
Lot 1 Accessibility Insight Package
£878,562
Provision of accessibility market research services, including management of a panel of disabled customers, delivery of regular tracking and ad hoc research, analysis, reporting and insight generation to support accessibility-related decision-making and service improvement across Transport for London's transport network. This was a mini competition via the G...
Delivery: North East (England), North West (England), Yorkshire And The Humber, East Midlands (England), West Midlands (England), East Of England
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.