Workforce Management Software
WFM gives Orbit's Customer Care Team a proven workforce management platform for forecasting, scheduling, adherence management, reporting and employee self-service. Renewing the platform will maintain service continuity, preserve access to enhancements and support. We've identified that the Framework Network Services 3 RM6116 Lot 4c: Contact Centre Solutions as the best value for money to direct award for the solution.
Buyer
ORBIT GROUP LIMITED
Value
£111,038
Published
21 Oct 2026
Closes
Not provided
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 Workforce Management Software
£111,038
Workforce Management licence is a single licence that provides access to all WFM functionality: Cloud Hosting Native AI Tools Forecasting & Meetings Payroll Export Intraday & Adherence Management Budgets etc. Additional information: The right to additional purchases while the contract is valid. This Contract may be amended or varied at any time by mutual agr...
Delivery: United Kingdom
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