Pre-Tenderocds-h6vhtk-078d08

Service Desk and Service Management Solution

Glasgow City Council (“the Council”) is providing advance notice of its intention to procure a Service Desk and Service Management solution and associated support services for the delivery of ICT services across the organisation. The Council is currently reviewing its future Service Desk and Service Management operating model and is seeking to engage with the market to better understand available solutions, service delivery approaches, emerging technologies and best practice. This engagement will help inform the de...

Buyer

Glasgow City Council

Value

Not provided

Published

21 Oct 2026

Closes

31 Mar 2027

Procurement details

Source

Find a Tender

Region

UKM82

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72253000

Helpdesk and support services

Lots

Lot 1 Service Desk and Service Management Solution

Value not provided

Glasgow City Council (“the Council”) is providing advance notice of its intention to procure a Service Desk and Service Management solution and associated support services for the delivery of ICT services across the organisation. The Council is currently reviewing its future Service Desk and Service Management operating model and is seeking to engage with th...

Delivery: UKM82

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.