Citizens Advice Diss and Thetford

The Provider shall deliver a free, confidential, independent and impartial Debt Advice Service for residents experiencing financial hardship. The service will provide timely, high-quality advice and casework to support individuals in managing debt, improving financial resilience and accessing wider sources of support. The Provider shall ensure that the service is accessible, person-centred and delivered in accordance with relevant legislation, regulatory requirements and recognised quality standards.