Council Services Platform

The Council require a single, modular enterprise cloud platform to support all Salisbury City Council service areas and functions, not limited to any one department. The solution has to be capable of being configured and rolled out across the organisation in phases, while maintaining a consistent data model, user management, reporting and governance. The platform has to be capable of supporting end-to-end processes across all Council service areas, including but not limited to Customer Services and Contact Centre f...