Pioneer Educational Trust - ICT Managed Service

The Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years. This procurement includes (but may not be limited to) the items listed below. • A core managed service, management of all ICT against an agreed SLA • A Service Desk, available 51 weeks a year including out of hours access • Local staffing which suppliers deem necessary to deliver the service and meet the S...