Open Tenderocds-h6vhtk-06f2d7

DCWW 2015 - Recruitment Services Procurement

Dŵr Cymru Cyfyngedig, trading as Dŵr Cymru Welsh Water (DCC), is seeking to establish a Hybrid Managed Service Provider (MSP) Recruitment Framework to support its in-house recruitment function with the provision of temporary, interim, fixed-term contract (FTC) and permanent recruitment services across a range of specialist disciplines. DCC currently operates a combination of in-house direct recruitment and recruitment agency support. The purpose of this procurement is to introduce a Hybrid MSP model that will provi...

Buyer

Dwr Cymru Cyfyngedig

Value

£20,000,000

Published

4 Sept 2026

Closes

9 Oct 2026

Procurement details

Source

Find a Tender

Region

Cardiff and Vale of Glamorgan

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79600000

Recruitment services

79620000

Supply services of personnel including temporary staff

79610000

Placement services of personnel

79631000

Personnel and payroll services

Lots

Customer Service

Lot 1

£20,000,000

This lot contains omni-channel customer service roles such as Customer Service Advisors, Vulnerable Customer Advisors, Complaint Handlers, Debt Advisors, Receptionists, IT Service Desk Analysts and Social Media Advisors.

Scientific

Lot 2

£20,000,000

This lot contains roles such as Sampling Technicians, Process Scientists, Water Quality Scientists, Microbiology Analysts, and laboratory personnel such as Technicians, Analysts and Team Leaders.

Professional & Finance

Lot 3

£20,000,000

This lot contains professional and finance roles such as Accountants, Finance Professionals, Financial Analysts, Management Accountants, Procurement Specialists, Planning and Forecasting roles, Service Delivery Specialists, Quantity Surveyors, and HR & Legal Professionals.

Technical & Operations

Lot 4

£20,000,000

This lot contains roles such as Industrial Electricians, Mechanical Fitters, Instrumentation and Automation Technicians, Process Operators, Tanker Drivers, HGV Technicians, and Clean and Wastewater Network Inspectors.

Engineers

Lot 5

£20,000,000

This lot contains roles such as Civil, Process, Electrical and Mechanical Engineers, as well as Design Technicians.

IT & Data

Lot 6

£20,000,000

This lot contains roles such as Data Scientists, Cyber Security Specialists, SAP Specialists, Technical Delivery Leads, Database Developers and Analysts, Desktop Engineers, Desktop Applications Support, Network and Telecommunications Engineers, Technical Architects, Solution Architects and Enterprise Architects.

Retail, Catering & Activities

Lot 7

£20,000,000

This lot contains roles such as Café and Catering Staff, Chefs, Retail Assistants, Activity Instructors, Rangers, and other leisure and activity-based roles.

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