DCWW 2015 - Recruitment Services Procurement
Dŵr Cymru Cyfyngedig, trading as Dŵr Cymru Welsh Water (DCC), is seeking to establish a Hybrid Managed Service Provider (MSP) Recruitment Framework to support its in-house recruitment function with the provision of temporary, interim, fixed-term contract (FTC) and permanent recruitment services across a range of specialist disciplines. DCC currently operates a combination of in-house direct recruitment and recruitment agency support. The purpose of this procurement is to introduce a Hybrid MSP model that will provi...
Buyer
Dwr Cymru Cyfyngedig
Value
£20,000,000
Published
4 Sept 2026
Closes
9 Oct 2026
Procurement details
Source
Find a Tender
Region
Cardiff and Vale of Glamorgan
Procurement method
Open
Category
Services
Contract starts
30 Mar 2027
Contract ends
30 Mar 2031
CPV classifications
79600000
Recruitment services
79620000
Supply services of personnel including temporary staff
79610000
Placement services of personnel
79631000
Personnel and payroll services
Lots
Lot 1 Customer Service
£20,000,000
This lot contains omni-channel customer service roles such as Customer Service Advisors, Vulnerable Customer Advisors, Complaint Handlers, Debt Advisors, Receptionists, IT Service Desk Analysts and Social Media Advisors.
Lot 2 Scientific
£20,000,000
This lot contains roles such as Sampling Technicians, Process Scientists, Water Quality Scientists, Microbiology Analysts, and laboratory personnel such as Technicians, Analysts and Team Leaders.
Lot 3 Professional & Finance
£20,000,000
This lot contains professional and finance roles such as Accountants, Finance Professionals, Financial Analysts, Management Accountants, Procurement Specialists, Planning and Forecasting roles, Service Delivery Specialists, Quantity Surveyors, and HR & Legal Professionals.
Lot 4 Technical & Operations
£20,000,000
This lot contains roles such as Industrial Electricians, Mechanical Fitters, Instrumentation and Automation Technicians, Process Operators, Tanker Drivers, HGV Technicians, and Clean and Wastewater Network Inspectors.
Lot 5 Engineers
£20,000,000
This lot contains roles such as Civil, Process, Electrical and Mechanical Engineers, as well as Design Technicians.
Lot 6 IT & Data
£20,000,000
This lot contains roles such as Data Scientists, Cyber Security Specialists, SAP Specialists, Technical Delivery Leads, Database Developers and Analysts, Desktop Engineers, Desktop Applications Support, Network and Telecommunications Engineers, Technical Architects, Solution Architects and Enterprise Architects.
Lot 7 Retail, Catering & Activities
£20,000,000
This lot contains roles such as Café and Catering Staff, Chefs, Retail Assistants, Activity Instructors, Rangers, and other leisure and activity-based roles.
Documents
Unlock document linkTender notice on Find a Tender
4 Sept 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Tender notice on Find a Tender
4 Sept 2026
Tender notice on Find a Tender
Tender notice · UK4 · Web page
Contains public sector information licensed under the Open Government Licence v3.0.